Payment Terms

Payment Terms

We strive to provide you with a smooth, secure, and convenient shopping experience. To facilitate this, we support a range of payment methods that ensure your payment process is hassle-free and your personal details are kept safe. Below are the payment options available on our site:

Accepted Payment Methods:

• Visa
• Mastercard
• American Express
• PayPal
• Afterpay
• Apple Pay
• Google Pay

We aim to support multiple payment methods to accommodate various preferences and regions, making sure you have the most convenient way to pay for your purchases.

Payment Security:

The security of your payment information is our highest priority. All transactions on our website are processed through secure payment gateways, which utilize industry-standard encryption protocols (SSL) to protect your sensitive data. We do not store your credit card or bank details. Our third-party payment processors ensure that your personal information remains secure throughout the payment process.

How Your Payment is Processed:

1. Visa, Mastercard, American Express:
   When you choose to pay with credit or debit cards (Visa, Mastercard, or American Express), your payment will be processed immediately upon checkout. We use a secure, PCI-DSS compliant payment processor to ensure all transactions are safe. The amount will be charged to your card once the transaction is authorized, and you’ll receive an order confirmation email.
2. PayPal:
   If you choose PayPal, you will be redirected to the PayPal website to log into your account and complete the payment. After approval, you will be returned to our website to confirm your order. PayPal offers buyer protection, ensuring that your payments are secure. Note: You can also pay through PayPal without a PayPal account by selecting the “Pay with Debit or Credit Card” option during checkout.
3. Apple Pay & Google Pay:
   For those using Apple Pay or Google Pay, you can make payments quickly and securely by simply selecting your preferred payment option during checkout. Your payment details are securely stored in your account, so you don’t need to re-enter them each time you make a purchase. These payment methods offer the added convenience of one-click purchases and added security features like fingerprint or facial recognition for additional safety.
4. Afterpay:
   With Afterpay, you can split your payment into 4 equal installments every two weeks, with no interest, as long as the payments are made on time. Afterpay allows you to enjoy your purchase immediately, while spreading out the cost over a 6-week period. To use Afterpay, you must meet the eligibility requirements (residing in the supported countries and having a valid payment method linked to your Afterpay account). Please note that late payments may incur fees.

Payment Authorization:

Once your payment method has been successfully selected and you proceed to checkout, your payment will be authorized. If your payment is declined, you will be notified and given an opportunity to correct the issue by providing a valid payment method or by contacting your payment provider. If your payment is approved, an order confirmation email will be sent to the email address you provided during checkout.

If there are any issues with your payment or you have questions, our customer service team will be happy to assist you. Feel free to reach out to us at support@nataliya.shop.

Order Confirmation:

After your payment is processed successfully, you will receive an order confirmation email with the following details:

• A receipt of your purchase, including the total amount charged.
• Order number and expected shipping timeline.
• Tracking number (once your order ships).

Please keep this confirmation email for reference, as it contains all the information you need regarding your purchase.

Payment Disputes:

In the unlikely event that you need to dispute a payment or request a chargeback, please contact our customer service team immediately at support@nataliya.shop. We will do our best to resolve the issue as quickly as possible.

Taxes:

Applicable taxes are calculated at checkout based on your shipping address. Tax rates vary depending on your location, and the total amount due will reflect the applicable sales tax for your area.

Currency:

All payments on our website are processed in USD (United States Dollar) unless specified otherwise for certain international regions or currencies. You may be charged in your local currency if using a foreign payment provider, and your bank or payment provider will apply their exchange rates.